What is the difference between a local number and a DID number?
In practice, there is no difference. DID is the technical name for a virtual local number delivered over the internet. Every local number KataTelecom provides is a DID.
Can I keep my existing phone number?
Number porting is available in many countries. Eligibility depends on the country, number type and current carrier, so our team checks each request before migration. For a Singapore contact, review the +65 number options and series before confirming the intended migration.
Do I need an office or address in the country?
Usually not. Some regulators require a local address or identity documents for specific number types. We confirm the requirement before you order.
How fast is activation?
Many local numbers can be activated the same business day. Orders that require document review take longer, and we confirm the expected timing before payment.
Can one local number receive several calls at once?
Yes. Add concurrent channels to the number or choose a multichannel setup for teams that handle several incoming calls at the same time.