Extensions
Internal numbers for every employee, with direct transfers between teams and departments.
Hosted business phone system
Cloud PBX
Cloud PBX
for Business
A complete PBX phone system in the cloud — extensions, IVR, call recording and queues, with no hardware to buy. Connect virtual IP PBX numbers from 120+ countries and manage every call in one panel.
No office hardware120+ countriesOne web panel
LIVE ROUTE / 08:42:16 UTCOperational
IVR 01QUEUE 03REC ONLOSS 0.0%
The system
What Is a Cloud PBX?
A cloud PBX (Private Branch Exchange, also called hosted PBX) is a business phone system that runs in the provider’s data center instead of a box in your office. Your team connects from anywhere — desk phones, softphones or mobile apps — and manages extensions, menus and routing from a web panel.
01 / Numbers120+countries
02 / CloudPBX routingIVR · QUEUE · RECORD
03 / ExtensionsOffice · home · mobileSIP · APP · FORWARD
System capabilities
Cloud PBX Features
The operating layer for everyday business calls — from the first greeting to the final report.
IVR / Voice menu
Route callers automatically with recorded greetings and clear menu choices.
Call recording
Record and store calls for quality control, coaching and dispute review.
Call queues
Hold callers with music and distribute conversations to available agents.
Statistics & reports
See who called, when, for how long and which extension answered.
Multi-country numbers
Attach local, toll-free and multichannel numbers from 120+ countries to one PBX.
Built for real operations
One PBX, Three Ways to Work
Start with a compact business call flow, connect distributed teams, or organise higher-volume support and sales operations.
Small business
A professional hosted PBX for small business from day one: a city number, voice menu and 3–5 extensions without an IT department.
Distributed teams
Sales in London, support in Almaty and managers on mobile — one PBX with direct calls between extensions.
Call-heavy operations
Queues, recording and reports for support desks and sales floors, with channels scaled as call volume grows.
Commercial model
Cloud PBX Pricing
PBX pricing follows the numbers, channels and call-flow configuration your business needs. We will confirm the current model before activation — without hidden feature footnotes or invented “from” prices.
Number coverageChoose local or toll-free routesPBX scopeExtensions, queues and recordingTraffic profileChannels and expected call volume
View number pricing Deployment choice
Hosted PBX vs Traditional PBX
Cloud PBX removes the office hardware layer; on-premise systems can still fit organisations that require direct control of local infrastructure.
| Decision point | Cloud PBX | On-premise PBX |
|---|---|---|
| Entry cost | No PBX hardware to purchase upfront | Server, gateway and installation costs |
| Maintenance | Platform updates handled by the provider | Local administrator and hardware servicing |
| Scaling | Add an extension from the web panel | May require ports, licences or new equipment |
| Remote work | Connect from desk phones, softphones or mobile | Usually designed around the office network |
What is the difference between cloud PBX and hosted PBX?
None. The terms are interchangeable: both mean a PBX running in the provider’s cloud rather than on your premises.
Do I need special phones?
No. Use softphone apps on a computer or mobile, regular SIP desk phones, or forward calls to ordinary numbers.
Can I connect my existing numbers?
Yes. Attach any KataTelecom number, and in many countries you can request number porting subject to local requirements. Explore local numbers
How fast is setup?
After your account and number requirements are confirmed, you configure extensions and routing in the web panel. Complex call flows may require additional setup time.
Is a virtual IP PBX the same thing?
Yes. Virtual IP PBX, cloud PBX and hosted PBX describe the same service: a business phone system delivered over the internet.
What does PBX mean?
PBX stands for Private Branch Exchange — the system that routes calls inside a company and connects it to the outside phone network.
Is there a free PBX plan?
Plan availability depends on the selected number and configuration. Check the current price list or ask our team to confirm what is included before activation.
Our contacts
Let Us Set Up Your Cloud PBX
Tell us how many extensions, numbers and call flows you need. A manager will help you confirm configuration, devices and pricing.