Is it possible to have interferences during the call?
Geographically distributed system and implementation of modern codecs significantly reduce the risk of voice packages loss during the call. Local routing in dozens of countries also eliminates low-quality intermediaries.
How long can I use my number?
Your number is fixed for the period you have paid for. If you do not want to renew your number for the next month, you can remove «auto-renew» checkbox in your personal profile.
I forgot to pay for my mobile number on time, what can I do?
If the number is not paid on time it will be deactivated, but will remain in your personal profile, the line with the number being red. If you contact our support service within 2-7 days and top up your balance, we can restore your number and it will work again.
If it's been over a month since your number was disconnected, it may not be possible to restore it, but it depends on the country and provider, so contact support and we'll try to help.
Can I call from a virtual number?
Of course, with our service you can make as well as receive calls. After connecting the number, you will receive data SIP-line, necessary to create an account in the SIP-application.
I've lost my SIM-card, can I restore it with a virtual number?
Unfortunately, no. Although a virtual number may sound like something that does not exist in physical form, but it is a sequence of numbers associated with a real SIM-card of a particular operator. For example, as if you go to the company's office in Sweden and buy a card for your phone and it cannot be related to your lost SIM-card, and cannot duplicate your number.
If you order 5 numbers or more at a time, you get a 10% discount. We also provide more favorable conditions for outgoing calls if you have a large amount of minutes used.
We are trying to keep the price of our services originally low, we take into account many factors and work directly with local suppliers in those countries where it is possible.