Privacy Policy

This Privacy Policy applies to the customers of Katatelecom and the services offered by the company (Teliphone Systems OU).

By accepting the terms of this Privacy Policy, the user consents to personal data processing for the purposes stated herein.

Personal data gathered by KataTelecom is processed in accordance with applicable data-protection law, including the General Data Protection Regulation (EU) 2016/679.

1. Personal data.

Teliphone Systems OU requires the following information to be provided upon registration on the website and placing orders for services offered on the website: a full name, email address, phone number, and billing address. When required by law, the company has the right to request data from the customer to confirm his identity: scanned copies of the customer's identity card; a personal photo of the customer with his identification document in his hands and any other pertaining information.

2. Purpose for collection of personal data

The purpose of collecting your personal data is to provide services and manage them, to manage your personal account, process payments, send updates about services and the news of the company. Teliphone Systems OU is required to verify customer’s identity before providing any services. The company has the right to request additional information, assess it and store it for a length of time established by law. All the information must be complete and accurate.

3. Information provided by the customer

You are solely responsible for data you provide and your personal documents. We reserve the right to terminate provision of services if the information you provide is false or inaccurate or includes stolen personal information, data or documents.

4. Third parties

Personal information is used for the purposes described in this policy. Teliphone Systems OÜ does not sell or rent personal data. The company may use service providers that process data on its behalf and may disclose information where required by applicable law, a court or a competent authority. Optional Google Analytics processing occurs only after the visitor gives consent through the website privacy controls.

5. Cookies and browser storage

The website stores a colour-theme preference and the visitor’s analytics-consent choice in the browser. These preferences are not used for advertising. The contact form also creates a short-lived, salted derivative of the sender’s IP address solely to enforce abuse limits; the original IP address is not included in the enquiry email.

5.1. Google Analytics is optional and remains disabled unless the visitor selects “Allow analytics”. When enabled, it helps Teliphone Systems OÜ understand page usage and may process page, device, browser and approximate location data. Google acts as a service provider for this processing.

5.2. A visitor can reject optional analytics without losing website functionality. The choice can be changed at any time through “Cookie settings” in the website footer. Withdrawing consent stops new analytics collection from the website and removes accessible first-party Google Analytics cookies on the current domain where the browser permits this.

5.3. Browser controls can also clear or block site data. Blocking preference storage may cause the website to ask for the analytics choice again and may reset the selected colour theme.

5.4. Essential server-side WordPress cookies may be used for authenticated administrators or account-related functions supplied by WordPress and installed plugins. Their exact scope depends on the active site configuration.

6. User rights

From your personal account in Katatelecom you can edit and personalize your data. In accordance with the Law on Protection and Regulation of General Data (GDPR), you have the right to withdraw your consent regarding your personal data processing. You also have the right to access, rectify, delete, limit, object and transfer data. Please note that if you decide to delete your personal information, it may prevent us from providing services to you. For any questions related to this Data Protection Policy, please contact us at support@katatelecom.com

7. Security

Teliphone Systems OU is serious about preserving your confidential information and ensuring the highest level of security of information received from you or from public databases. To protect this information from illegal activities, use, copying, accidental or unlawful removal, modification or disclosure, and from any other illegal actions, the company administers appropriate legal, administrative, technical and physical security measures. We store your data securely and process it in accordance with the provisions of the General Data Protection Rule (GDPR) (EU) 2016/679.