Italian Virtual Phone Numbers for business
Give Italian customers a +39 contact number and answer business calls through SIP, Cloud PBX or a mobile. Choose local and toll-free options for your team, with global call routing from one account.
How an Italian +39 DID number works
An Italian DID gives customers a +39 number to call while your team answers through a SIP phone, an existing PBX or a mobile. Put the number on your Italian-language website, sales campaigns or customer support page and keep the answering destination separate from the number customers dial.
For example, a team serving customers in Rome or Milan can use a geographic number for the relevant area and route calls to its existing phone system. Choose the city for the customers you serve, then compare the available offers in your personal account.
For a route that tries a SIP phone first and then a mobile, see how call forwarding works. The Italian number stays the public contact point as your team changes where calls are answered.
Choose the right Italian number and call route.
Use a geographic number for a city-based contact line, a mobile number for a mobile-format contact, or toll-free for customer enquiries. Combine your Italian number with outgoing calls, SMS and a phone system from the same account.
Incoming calls & numbers
Local numbers in 248 locations and toll-free options for Italy, with SIP forwarding anywhere.
Outgoing calls to Italy
Per-minute IP telephony rates for business calls from the same account.
SMS on Italy numbers
Receive SMS to your virtual numbers and manage messages from the dashboard.
Fax over IP
Receive faxes without hardware and keep everything in the same telephony stack.
Cloud PBX & SIP trunking
Use Cloud PBX for extensions, IVR and queues on your Italian line, or connect your existing phone system through SIP trunking.
How to connect an Italian number.
KYC requirements for Italy numbers.
Requirements depend on number type, local telecom rules and use case. We confirm the required documents before activation so your order stays compliant.
Questions before ordering a number in Italy.
Choose an Italian number type, plan its call route and check the selected offer in your personal account.
How much does a virtual number in Italy cost?
Compare the local, mobile and toll-free rows in the live price card. Monthly rental and any setup fee are separate from usage charges for your call route. For calls forwarded to an ordinary phone number, check outgoing call rates as well. The exact price and conditions of the selected offer are shown in your personal account.
How fast is activation?
Standard activations are usually fast after availability and compliance checks. Regulated number types may take longer if documents are required.
Can calls be forwarded internationally?
Yes. Calls to your Italian number can be routed to SIP, an existing PBX, mobile numbers or a call center destination. Plan which destination rings first and what happens if it does not answer; our call forwarding guide explains the difference between busy, unanswered and fallback routes.
Are there KYC requirements?
Requirements depend on number type, country and use case. We check required documents before activation.
Which Italian number type should my business choose?
A geographic number suits a contact line associated with a city or area. A mobile number uses the mobile numbering category, while toll-free gives callers a different way to reach your business. Pick the format for your customers and compare the offers in your account. Italy uses country code +39; its national numbering plan distinguishes geographic and mobile number categories.
Where can I see the conditions for a specific Italian number?
Open the available offers in your personal account and check the number type, provider conditions and price before ordering. Different providers can have different requirements, so use the details of the selected offer when choosing between Italian numbers.
Ready to make Italy feel local?
Check number availability, confirm your KYC and connect to your current phone system or KataTelecom Cloud PBX.
Let us get you connected
Pick the channel that suits you, or drop a message below - a manager replies within 15 minutes.